Product Changes,
We reserve the right to change any product without prior notice and
without incurring obligation.
Limited Warranty
PFO Lighting Inc. warrants that all its products shipped shall
be free from defects in materials and workmanship for the "Warranty
Period." This warranty includes only those products which are
installed, used and maintained according to PFO Lighting Inc. instructions.
This warranty applies only to parts and excludes all field labor
and service charges related to the repair or replacement of the item
unless prior written authority has been granted. No other warranty
is expressed or implied.
Warranty Periods:
HID fixtures: 2 Years
Lamps We extend the lamp manufacturer warranty to our customers.
Ballasts: 2 Years
IceCap ballasts have 3 year warranty from manufacturer.
Product believed to be defective during the warranty period may
be returned to PFO Lighting Inc. on a return to factory basis. RGA
numbers are required. Product will be tested to determine whether
it is defective. As its option, PFO Lighting, Inc. reserves the right
to repair or replace product found to be defective. Product will
be returned to the customer via ground service. Product that has
been subject to misuse, outdoor exposure, or water damage will not
be covered under warranty.
Product Returns:
With our authorization (RGA#) you may return products, however there
will be at least a 25% restocking charge.
ICE CAP warrants all their product direct bypassing PFO Lighting
Inc. For warranty issues, please contact Ice Cap direct.
Cordially,
PFO LIGHTING INC |